Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa Lambert

Lisa Lambert

November 19, 2024

5  out of  5
rating by Lisa Lambert
"State Farm always takes good care of our needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to be your State Farm Agency to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Kimber S

Kimber S

September 19, 2024

5  out of  5
rating by Kimber S
"State Farm is still the best of the best. Not only the agent's office but the company as well! They will take such good care of not only you but your vehicles too!"
We responded:
"Thank you! We strive to provide the best service we can at all times."
Profile photo of Cynthia Jeffries

Cynthia Jeffries

September 10, 2024

5  out of  5
rating by Cynthia Jeffries
"I spoke with Deedee today and she was wonderful. She provided me with important information concerning my home and helped me with my account login. She was so patient and very knowledgeable about how State Farm operates in certain scenarios. I really enjoyed my phone time with her!!"
We responded:
"Thank you for sharing. We really try to take care of our policyholders and appreciate the feedback when we succeed. Dee Dee is a great part of our team. Thank you for trusting our agency to help you with your insurance needs."
Profile photo of Woody Young

Woody Young

August 29, 2024

5  out of  5
rating by Woody Young
"They were both amazing, friendly and great conversation, went over everything I needed to know and broke everything down to my understanding and gave me a great quote. This is an example of great customer services and how to gain a customer trust and satisfaction."
We responded:
"Thank you Woody! "
Profile photo of Gary Timmons

Gary Timmons

August 22, 2024

5  out of  5
rating by Gary Timmons
"Dee Dee was absolutely great. Had several questions and she was able to help me every step of the way. She made me feel like a valued customer. Andy Scott's team is spot on!"
We responded:
"Thank you Gary! I agree, Dee Dee is awesome! We appreciate the opportunity to help you with your insurance needs."
Profile photo of Felicia Scurry

Felicia Scurry

July 31, 2024

5  out of  5
rating by Felicia Scurry
"I just received my new renewal information for my automobile coverage. There was something on the renewal that I did not understand. I called in and I received the best service ever. The representative was kind and patient very informative explained everything in great detail and eased my mind and regards to my renewal coverage and payment amount. Good customer service is so important and I always receive good customer service when I call Andy Scott’s office"
We responded:
"Thank you Felicia! Very kind words. We really do try to do our best and take pride in helping our policyholders. Thankyou for sharing we succeeded! We appreciate you allowing our office to serve your Auto Insurance needs!"
Profile photo of Jeff B

Jeff B

June 27, 2024

5  out of  5
rating by Jeff B
"Always gives me the best advice and the best price. In my budget range."
We responded:
"Thank you for the opportunity to provide solutions for your Auto, Home, and Boat Insurance needs."
Profile photo of Miguel Keaton

Miguel Keaton

May 7, 2024

5  out of  5
rating by Miguel Keaton
"Friendly staff and very knowledgeable."
We responded:
"Thank you for the kind words. We appreciate the opportunity to serve your Auto Insurance and Home Insurance needs!"
Profile photo of Katelyn Hall

Katelyn Hall

April 18, 2024

5  out of  5
rating by Katelyn Hall
"Andy and his team are amazing! They took care of all our auto insurance needs!"
We responded:
"Thank you Katelyn! It's a pleasure to help you with your Business Auto Insurance needs. We appreciate your trust in us!"
Profile photo of Kathryn Larson

Kathryn Larson

March 14, 2024

5  out of  5
rating by Kathryn Larson
"Dede was very thorough in helping with my insurance questions and needs. I’ve been with them for several years now and they are always there to help when needed. It may not be the cheapest policy in the area but when it comes to resolving problems."
We responded:
"Kathryn, thank you for the kind words. Providing excellent customer service is our priority when helping policyholders with their Home Insurance and Auto Insurance needs. "
Profile photo of Chris Roth

Chris Roth

February 29, 2024

5  out of  5
rating by Chris Roth
"Out of over 30 years of dealing with insurance agents, I can honestly say this group of folk know what it means to be personal, professional and simplistic…KUDOS to the team at this office! It makes it so much easier."
We responded:
"Chris, Thank you for the review and sharing the positive experience. We really care about our policyholders. Thank you for choosing our Agency for your Auto Insurance needs."
Profile photo of Stephen Batts

Stephen Batts

February 29, 2024

5  out of  5
rating by Stephen Batts
"Ashley was great to work with and helped us get a big discount by moving to State Farm. I would definitely recommend this office if you are in the market for home/auto insurance."
We responded:
"Stephen, Thank you for taking time to share with others. My team cares about serving our policyholders first and glad to hear about the positive experience. We do appreciate the opportunity to provide solutions for your Auto Insurance, Home Insurance, and Liability Insurance needs. "
Profile photo of Kesia Bagby

Kesia Bagby

February 29, 2024

5  out of  5
rating by Kesia Bagby
"Andy Scott been handling our State Farm policies for over a decade. During that time I have always been made to feel as part of the family and not just another number. All his employees have been helpful. When we have had claims on our vehicle policy. They always went above and beyond to help us. Especially in 2023 when we had an unfortunate year with multiple claims. One of them with. being out of state was especially challenging but Dee was able to help us find a State Farm repair shop out of state to get our vehicle towed to. I would highly recommend Everyone and anyone in the Triad area to use Andy Scotts Office. Have a sit down with Andy once a year to go over all your policies One Very informative !"
We responded:
"Kesia, Thank you very much for the kind words. It has been a pleasure serving your family's insurance needs. Our mission is to be there when our policyholders need us most & glad we have succeeded in helping you in times of need. I value our long-term relationship and look forward to serving your Home Insurance, Auto Insurance, and Life Insurance for many year to come. And of course, providing Business Auto Insurance for Cool Breeze 1250 Heating & Air, you guys are the best!"
Profile photo of Christina Parrish

Christina Parrish

February 26, 2024

5  out of  5
rating by Christina Parrish
"The best ever!! Always there when I need someone or something. 💞"
We responded:
"Hey Christina! Thank you for the kind words. We strive to do our best. We appreciate the opportunity to serve your Home, Auto, and Life Insurance needs"
Profile photo of Nancy Geletkanych

Nancy Geletkanych

February 16, 2024

5  out of  5
rating by Nancy Geletkanych
"Guardian Angels that helped me out so much for a senior at my age and never even met these people till a day ago! The kindest service I received in a long time"
We responded:
"Nancy - Thank you! We enjoyed meeting you as well. It was our pleasure to assist with setting up the Drive Safe and Save App so you can be rewarded with a discount on your Auto Insurance for good driving. We look forward to working with you in the future."
Profile photo of M TELL-YA-LATER

M TELL-YA-LATER

February 16, 2024

4  out of  5
rating by M TELL-YA-LATER
"Very nice service."
We responded:
"Hey - thank you very much. Providing excellent service is the goal when serving our clients. Appreciate you taking time to share your experience with others. "
Profile photo of Tiffany Triplett

Tiffany Triplett

January 29, 2024

5  out of  5
rating by Tiffany Triplett
"We have been with Andy and his team for several years now and him and his team absolutely go above and beyond for their clients we have always felt more like family than just clients. They help make handling all our insurance decisions easier and more enjoyable! We recommend them all the time"
We responded:
"Tiffany, thank you for allowing our agency to provide solutions and serve your insurance needs."
Profile photo of Christine Harrell

Christine Harrell

January 25, 2024

5  out of  5
rating by Christine Harrell
"Andy is always attentive and quick to offer his assistance, advice and guidance. His expertise helps his clients understand the ins and outs of insurance and insurance claims. I would definitely recommend him and his team for any insurance needs!"
We responded:
"Christine, thank you for the review. I have enjoyed serving your family and providing Auto Insurance and Home Insurance solutions since we first opened in 2007. You guys are great to work with. Look forward to being here for your family for many more years!"
Profile photo of Allison Mease

Allison Mease

January 12, 2024

5  out of  5
rating by Allison Mease
"Andy Scott & his team are great to work with and really understand insurance! We appreciate knowing we have our home and family protected with the right coverages."
We responded:
"Thank you Allison. I appreciate the opportunity to provide solutions for your family's Auto Insurance and Home Insurance needs in North Carolina & Virginia. "
Profile photo of Dwight Crotts

Dwight Crotts

January 12, 2024

5  out of  5
rating by Dwight Crotts
"Very knowledgeable, friendly staff. Great service."
We responded:
"Thank you. Appreciate the opportunity to have served your Home Insurance and Auto Insurance needs since 2007."
Profile photo of William Fisher

William Fisher

December 13, 2023

5  out of  5
rating by William Fisher
"I worked with Suzan and Andy to open an insurance policy for my small business. It was a great experience! They gave me a quote which can in fast, and was easy to understand. If you are looking for business insurance, call Andy Scott and his team. You will not be disappointed!"
We responded:
"Will, thank you for trusting our agency with your Business Insurance. As a small business owner myself, I really enjoy helping other small business owners with their insurance needs so they can focus on what they do best. We are here to support your continued success with a growing client base. You are definitely one of the best Barbars in town!"
Profile photo of John Evans

John Evans

December 9, 2023

5  out of  5
rating by John Evans
"I have known Andy for years and recently contacted him for quotes on auto and homeowners insurance. Very prompt, knowledgeable and a great representative for State Farm. Highly recommend!"
We responded:
"John, thank you for the kind words. You have been a great trusted resource for homeowner security systems. I appreciate the opportunity to serve your Auto Insurance and Home Insurance needs."
Profile photo of Mark Archambault

Mark Archambault

October 26, 2023

5  out of  5
rating by Mark Archambault
"Hands down the best insurance agent I've ever worked with! Andy is always helpful, thorough and take time to explain things so I can make informed decisions to have the right coverage and the best possible rates. Andy has gone above and beyond to meet some pretty unique coverage needs across life, auto and disability insurance products."
We responded:
"Mark - Thank you for the kind words. Appreciate the opportunity to present solutions for your Life, Disability, Auto, and Business Insurance needs."
Profile photo of Ron Stephens

Ron Stephens

October 19, 2023

5  out of  5
rating by Ron Stephens
"Andy Scott and his team of professionals are terrific! After taking the time to thoroughly understand my insurance needs, Andy made knowledgeable and insightful recommendations for policy changes. A great customer experience!"
We responded:
"Ron, Thank you. We strive to do our best and appreciate you taking time to share your experience with others. I enjoyed meeting with you as well. Welcome back to the Triad! "
Profile photo of Water Damage Pros NC

Water Damage Pros NC

October 12, 2023

5  out of  5
rating by Water Damage Pros NC
"I'd have to say this was one of the best and easiest experiences I've had with an insurance agent!! Andy sincerely cared and took his time with our mutual client. Great on communication!! I highly recommend Andy's services! As a business working with Andy on a claim was a breeze, payment was fast, and everyone was happy happy. It was a pleasure working with him. Thanks again!"
We responded:
"Thank you for the kind words. The quick response and professional water loss mitigation made it very easy to help a policyholder recover from the unexpected. I enjoyed working with y'all as well."